德國KAYSEN凱森生產(chǎn)車間

德國凱森泵業(yè)為您終身服務(wù)：

一、售前服務(wù)：

做到技術(shù)與銷售的結(jié)合服務(wù)，讓用戶的每一次采購都有服務(wù)的體驗。

1、進(jìn)行采購前產(chǎn)品技術(shù)溝通和交流，主動給予建議。

2、在進(jìn)行產(chǎn)品型號選擇時考慮是否成本低化工礦效率大化。

3、不能達(dá)到工況要求時，根據(jù)客戶的特殊要求，安排設(shè)計師合理改善。

二、售中服務(wù)：

尊重每位用戶；給用戶一份輕松，放心的整體價值服務(wù)。

1、進(jìn)行：比價格，比質(zhì)量，比服務(wù)，反思是否有不做到位的地方。

2、嚴(yán)格按相關(guān)標(biāo)準(zhǔn)和技術(shù)要求進(jìn)行閥門的檢測和試驗。

3、在合作過程中，依照合同，保質(zhì)保量準(zhǔn)時交貨，隨時保持與用戶聯(lián)系。

4、生產(chǎn)期間，相關(guān)技術(shù)人員可來凱森Kaysen公司進(jìn)行產(chǎn)品監(jiān)造和檢驗，同

時，凱森Kaysen會提供該產(chǎn)品的結(jié)構(gòu)圖及詳細(xì)文件資料，來做監(jiān)造文件。

5、對特殊工況或定做的產(chǎn)品，可協(xié)商技術(shù)員親臨現(xiàn)場指導(dǎo)。

6、凱森Kaysen在發(fā)貨前以進(jìn)行產(chǎn)品型號、口徑、數(shù)量、件數(shù)的確認(rèn)。

三、售后服務(wù)：

的服務(wù)鑄就的企業(yè)讓客戶無后顧之憂。

1、按合同要求提供產(chǎn)品的合格證、銘牌、檢驗報告、產(chǎn)地證名、安裝說明

書等。

2、顧客在驗收產(chǎn)品過程中，如出現(xiàn)與合同要求不符時，我司接到顧客通知

后兩小時內(nèi)給予處理。

3、我司提供十二個月以上產(chǎn)品質(zhì)保期，時間從驗收合格之日起計算。

4、在正確安裝和使用下，出現(xiàn)產(chǎn)品質(zhì)量問題，本公司將負(fù)責(zé)到底。

The German pump for your lifelong service kaysen:

First, pre-sales services:

To achieve the combination of technology and sales services, so that users of each purchase has a service experience.

1, before purchasing technical communication and exchange of products, take the initiative to give advice.

2, in the product model selection, consider whether the lowest cost, chemical ore efficiency maximization.

3, can not meet the requirements of the working conditions, according to the special requirements of customers, arrange designers reasonable improvement.

Two, the sale of services:

Respect for each user; give users a relaxed, assured overall value services.

1, the performance price ratio: price, quality, than service, reflect on whether there is no place in place.

2, strictly according to relevant standards and technical requirements for valve testing and testing.

3, in the process of cooperation, in accordance with the contract, quality and quantity, punctual delivery, always keep in touch with the user.

4, the production period, the relevant technical staff to make inspection and Kaysen company in the same product supervisor

When Kaysen will provide the structure diagram of the cayson products and detailed documents, to do inspection documents.

5, for special conditions or customized products, may consult professional technicians in person on-site guidance.

6, Kaysen Kaisen before delivery by phone for product type, diameter, number, number.

Three, after-sales service:

The first- service casts the first- enterprise, lets the customer have no worries.

1, according to the requirements of the contract to provide product certification, nameplate, inspection report, certificate of origin, installation instructions

Books, etc..

2, customers in the acceptance process, such as the emergence of inconsistent with the requirements of the contract, we received customer notification

After two hours of treatment.

3, we provide more than twelve months product warranty period, the time from the date of acceptance of the calculation.

4, in the correct installation and use of products quality problems arise, the company will be responsible for the end.